Facilities

We have a wide range of facilities that patients can make use of.

Inside Erasmus MC

Birth registration desk

The Erasmus MC Sophia Children’s Hospital has its own birth registration desk. It is open on Tuesdays and Fridays. You can make an appointment either at the Obstetrics Department reception desk or at the Birth Centre (room 4005a in the Sh building).

You are required by law to register your baby’s birth within three days.

Catering

Please note that these are the normal opening hours. Due to the current crisis there are adjusted opening hours.

AH ‘to go’ mini-market

Open:
- Monday to Friday from 7 am to 8 pm
- Saturday from 9.30 am to 6 pm
- Sunday from 10 am to 5 pm

Payments by debit card (‘PIN’) only. Located in the middle of Passage.

Garden Lounge Café

Located on the mezzanine floor close to the main entrance. Open from Monday to Friday from 7 am to 5 pm and during the weekend from 8 am to 5 pm.

De Twee Beren

Open from Monday to Friday, from 8:30 am to 8 pm, and during the weekend from 10 am to 8 pm. Located on Het Plein, near the Wytemaweg entrance. 

Doppio

Located next to the Wytemaweg entrance to the Ronald McDonald House for the Erasmus MC Sophia Children’s Hospital. Open from Monday to Friday, from 7 am to 6 pm, and during the weekend from 10 am to 5 pm.

DOK10 Restaurant

Located in the Nt-043h building, close to the entrance to the Dijkzigt metro station. Open from Monday to Friday, from 7 am to 6:30 pm, and during the weekend from 10 am to 5 pm.

KADE80 Restaurant 

Serves lunch and hot meals Open Monday to Thursday from 10 am to 7 pm and on Friday from 10 am to 3 pm. The KADE80 Restaurant is closed at weekends and on national holidays. Payments by debit card (‘PIN’) only. Located on the first floor of the Nb building.

Garden Restaurant

The Garden Restaurant serves breakfast, lunch and hot meals. Open from Monday to Friday from 8 am to 8 pm, and during the weekend from 10 am to 8 pm. Located on the first floor of the Nf/Ns building.

Starbucks

Located in the Nt-043h building, close to the entrance to the Dijkzigt metro station. Open from Monday to Friday from 7 am to 6:30 pm and during the weekend from 10 am to 5 pm.

Service point for public transport passes

There is a service point for public transport passes in the AKO bookshop. You can top up your pass here or load travel products or subscriptions you have ordered online. The AKO bookshop is open from Monday to Thursday, from 8 am to 6:30 pm, on Friday from 8 am to 6 pm, and on Saturday from 10 am to 5 pm.

Costs of facilities

  • We do not charge for TV, radio, and the internet.
  • Help yourself to free coffee and tea in the parent room.
  • There is a fee for parking.

Golf carts

Two golf carts travel up and down between the further entrances, i.e. the Wytemaweg and the Zimmermanweg entrances. The carts stop at all other entrances and on request for passengers to get in and out.

Rooming-in

We have a range of rooming-in facilities at the hospital.

Internet connection

You can gain free access to the internet using a wireless network called Hotspot. Connect your device to the network by opening a web browser and going to any website. A page listing a number of regulations will then pop up. Once you have accepted these, you will be connected to the internet.

Interpreter

If you need an interpreter, your physician or nurse will arrange for one to come. Alternatively, you can also ask your physician or nurse to arrange an interpreter.

Sign language interpreter

If you are deaf or hard of hearing, you can ask for the services of a sign language interpreter via tolkcontact.nl (Dutch only).

Post

Post is delivered to the wards every weekday. If you would like to send a card to a hospital patient, please make sure you use the right address. Post should be addressed to: Erasmus MC, patient’s name, room number, PO Box 2040, 3000 CA Rotterdam.

Meditation center

The meditation centre is a quiet space where you can reflect, meditate, pray or light a candle. The meditation centre also has an east-facing area for Islamic prayer. The meditation centre is on the first floor of the Erasmus MC Sophia Children’s Hospital, in room Sk-1250.

Mobile phones

You are kindly requested to set your mobile phone to silent or vibrate mode while in the hospital. Please do not talk loudly when calling, and try and find a spot where you’ll disturb as few people as possible. Some areas will have signs indicating that you may not make calls with your mobile phone. This is because of the sensitivity of the medical equipment used there.

Outpatient pharmacy

You can pick up your medication here by presenting a prescription. The pharmacy also stocks over-the-counter items such as painkillers, plasters, ointments and medication for allergies. It is open from Monday to Friday, from 8 am to 6 pm.

PATIO centre

Patients and their families are welcome to visit the Oncology Patient Information Centre (PATIO centre), where they can chat with fellow-patients and ask for advice on non-medical matters from a patient counsellor.

The PATIO centre is open from Monday to Friday from 8 am to 4:30 pm. It is located to the right of the main entrance.

Ronald McDonald play area

Do you have a child who has been admitted or treated in the Sophia Children's Hospital? Then the little brother or sister can come to play on the Play Deck. The Ronald McDonald Speeldek offers free child care for young siblings (brothers and/or sisters aged under 10). During the weekend, your sick child is also welcome, but only under the supervision of a parent.

More information?
If you wish to make use of the play area, please make a reservation by calling +31 10 310 81 20 or sending an email.

Using the Ronald McDonald play area is for free, but we always welcome any voluntary contributions.

Opening hours

  • Monday - Friday: 9 am - 5 pm (under the guidance of volunteers)
  • Weekend and holidays: 2 pm - 5 pm (under parental guidance)

Roofgardens

Discover our roof gardens on the eighth floor.

Daktuin-Erasmus-MC-vrouw

Shops

Please note that these are the normal opening hours. Due to the current crisis there are adjusted opening hours.

AH ‘to go’ mini-market

Open:
- Monday to Friday from 7 am to 8 pm
- Saturday from 9.30 am to 6 pm
- Sunday from 10 am to 5 pm

Payments by debit card (‘PIN’) only. Located in the middle of Passage.

AKO bookshop

Open from Monday to Thursday from 8 am to 6:30 pm, on Friday from 8 am to 6 pm, and on Saturday from 10 am to 5 pm. Closed on Sundays. Located next to Etos in Passage.

Greenz flower shop

Open from Monday to Friday from 9 am to 8 pm, and during the weekend from 11 am to 5 pm.

De Twee Beren 

Open from Monday to Friday, from 8:30 am to 8 pm, and during the weekend from 10 am to 8 pm. Located on Het Plein, near the Wytemaweg entrance. 

ETOS drugstore

Open from Monday to Friday, from 8.30 am to 6 pm, and Saturday from 12 noon to 5 pm. Closed on Sundays. Payments by debit card (‘PIN’) only. Located at the corner of Het Plein and Passage.

KEET mini-department store 

Open from Monday to Friday, from 9 am to 7.30 pm, and during the weekend from 11 am to 5 pm. Located in Passage, to the right of the main entrance.

Omgeving receptie Erasmus MC

Smoke-free hospital

Smoking is prohibited both in and in the vicinity of the hospital.

Wheelchairs

Wheelchairs are available at the entrances. You can use one by inserting a €2 coin in the coin slot. Your coin is refunded when you return the wheelchair.