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Facilities

We have a wide range of facilities that patients can make use of.

Inside Erasmus MC

Birth registration desk

The Erasmus MC Sophia Children’s Hospital has its own birth registration desk. It is open on Tuesdays and Fridays. You can make an appointment either at the Obstetrics Department reception desk or at the Birth Centre (room 4005a in the Sh building).

You are required by law to register your baby’s birth within three days.

Catering

Please notice: the opening hours below are not currently valid. Due to the corona measures patients and visitors are only allowed to collect (Grab & go).

AH ‘to go’ mini-market

- Monday - Friday: 7am - 8pm
- Saturday: 9.30am - 6pm
- Sunday: 10 am - 5 pm

Payments by debit card (‘PIN’) only. Located in the middle of Passage.

DOK10 Restaurant

- Monday - Friday: 7am - 7pm

Located in the Nt-043h building, close to the entrance to the Dijkzigt metro station. 

Doppio

- Monday - Friday: 7am - 6pm

Located next to the Wytemaweg entrance to the Ronald McDonald House for the Erasmus MC Sophia Children’s Hospital. 

Garden Lounge Café

- Monday - Friday: 7am - to 5pm

Located on the mezzanine floor close to the main entrance. 

Garden Restaurant

- Monday - Friday: 8am - 7pm
- Saturday and Sunday: 11am - 7 pm 

The Garden Restaurant serves breakfast, lunch and hot meals. Located on the first floor of the Nf/Ns building.

KADE80 Restaurant 

- Monday - Thursday: 8m - 3pm

Serves lunch and hot meals Payments by debit card (‘PIN’) only. Located on the first floor of the Nb building.

Starbucks

- Monday - Friday: 7am - 6pm
- Saturday and Sunday: 12pm - 5pm

Located in the Nt-043h building, close to the entrance to the Dijkzigt metro station.

Service point for public transport passes

There is a service point for public transport passes in the AKO bookshop. You can top up your pass here or load travel products or subscriptions you have ordered online. The AKO bookshop is open from Monday to Thursday, from 8 am to 6:30 pm, on Friday from 8 am to 6 pm, and on Saturday from 10 am to 5 pm.

Costs of facilities

  • We do not charge for TV, radio, and the internet.
  • Help yourself to free coffee and tea in the parent room.
  • There is a fee for parking.

Golf carts

Two golf carts travel up and down between the further entrances, i.e. the Wytemaweg and the Zimmermanweg entrances. The carts stop at all other entrances and on request for passengers to get in and out.

Rooming-in

We have a range of rooming-in facilities at the hospital.

Internet connection

You can gain free access to the internet using a wireless network called Hotspot. Connect your device to the network by opening a web browser and going to any website. A page listing a number of regulations will then pop up. Once you have accepted these, you will be connected to the internet.

Interpreter

If you need an interpreter, your physician or nurse will arrange for one to come. Alternatively, you can also ask your physician or nurse to arrange an interpreter.

Sign language interpreter

If you are deaf or hard of hearing, you can ask for the services of a sign language interpreter via tolkcontact.nl (Dutch only).

Post

Post is delivered to the wards every weekday. If you would like to send a card to a hospital patient, please make sure you use the right address. Post should be addressed to: Erasmus MC, patient’s name, room number, PO Box 2040, 3000 CA Rotterdam.

Meditation center

The meditation centre is a quiet space where you can reflect, meditate, pray or light a candle. The meditation centre also has an east-facing area for Islamic prayer. The meditation centre is on the first floor of the Erasmus MC Sophia Children’s Hospital, in room Sk-1250.

Mobile phones

You are kindly requested to set your mobile phone to silent or vibrate mode while in the hospital. Please do not talk loudly when calling, and try and find a spot where you’ll disturb as few people as possible. Some areas will have signs indicating that you may not make calls with your mobile phone. This is because of the sensitivity of the medical equipment used there.

Outpatient pharmacy

You can pick up your medication here by presenting a prescription. The pharmacy also stocks over-the-counter items such as painkillers, plasters, ointments and medication for allergies.

- Monday - Friday: from 8am - 6pm.

PATIO centre

Patients and their families are welcome to visit the Oncology Patient Information Centre (PATIO centre), where they can chat with fellow-patients and ask for advice on non-medical matters from a patient counsellor.

- Monday - Friday: 8am – 4.30pm

The PATIO centre is located to the right of the main entrance.

Ronald McDonald play area

Do you have a child who has been admitted or treated in the Sophia Children's Hospital? Then the little brother or sister can come to play on the Play Deck. The Ronald McDonald Speeldek offers free child care for young siblings (brothers and/or sisters aged under 10). During the weekend, your sick child is also welcome, but only under the supervision of a parent.

More information?
If you wish to make use of the play area, please make a reservation by calling +31 10 310 81 20 or sending an email.

Using the Ronald McDonald play area is for free, but we always welcome any voluntary contributions.

Opening hours

  • Monday - Friday: 9 am - 5 pm (under the guidance of volunteers)
  • Weekend and holidays: 2 pm - 5 pm (under parental guidance)

Roofgardens

Discover our roof gardens on the eighth floor.

Daktuin-Erasmus-MC-vrouw

Shops

AH to go

- Monday - Friday: 7.am - 8 pm
- Saturday: 9.30am - 6pm
- Sunday: 10am - 5pm

Payments by debit card (‘PIN’) only. Located in the middle of Passage.

AKO Bookstore

- Monday - Friday: 8am - 5.30pm

Located next to Etos in Passage.

Greenz Flower Shop

- Monday - Friday: 9am - 5.30pm
- Saturday and Sunday: 11am - 5pm

ETOS Drugstore

- Monday - Friday: 8am - 6pm

Located at the corner of Het Plein and Passage.

KEET mini department-store

- Monday - Friday: 9am - 5pm

Located in Passage, to the right of the main entrance.

Omgeving receptie Erasmus MC


Smoke-free hospital

Smoking is prohibited both in and in the vicinity of the hospital.

Erasmus MC Travel Clinic

Whether going on holiday or travelling for business, Travel Clinic provides you with the information you need to ensure good health during your time abroad. Come to us for vaccinations, anti-malaria tablets and travel accessories.  Please visit our website for detailed information.

Location: Zimmermanweg 7 (next to the main entrance)

Phone: (010) 704 50 50

Opening times Travel Clinic

  • Mondays and Thursdays from 8:30 am to 4:30 pm.
  • Tuesdays, Wednesdays, and Fridays from 8:30 am to 8:30 pm.
  • Saturdays, from 9:00 am to 12:30 pm.

Wheelchairs

Wheelchairs are available at the entrances. You can use one by inserting a €2 coin in the coin slot. Your coin is refunded when you return the wheelchair.