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Accessing your medical records

You are entitled to access your medical records

Accessing your medical records

Copy of your medical records

My Erasmus MC

My Erasmus MC is our online patient portal where you can access your medical records,  test results and letters from physicians. It also contains a list of all your appointments. You can login to My Erasmus MC using your DigiD. Do you not have a DigiD yet? You can request one at www.digid.nl.

Read more about My Erasmus MC.

Requesting a copy of your medical records

You may want to have access to medical records that are not included in My Erasmus MC. If so, you can contact us to receive a copy of these medical records. It is usually not necessary to request a full copy of your medical records. Often a few parts are sufficient. You should always submit your request in writing, you cannot complete the form online. Please use the ‘application form for medical information’.  

Type of request

You can request a full copy or copy of part of your medical records. 

If you request a copy of part of the medical records, we will provide you with these medical records within 2 weeks. These can be used to request a second opinion, to receive follow-up treatment elsewhere, to arrange for home care or to inform institutions such as the UWV (Employee Insurance Agency).

If you request a full copy of your medical records, this will take longer than 2 weeks. A full copy includes more data, such as the reports of your (outpatient) clinical consultations and your nursing reports. We strive to provide you with a full copy of your medical records within the statutory period of 4 weeks.

How do you make a request? 

Please download and print out the ‘application form for medical information’ below. Complete the form and sign it. We also need a copy of your valid identity document (ID) to verify your identity. We only use this copy for verification purposes and do not store it. On the website of the government (in Dutch only), you can read how to make a secure copy of your ID. Send the completed application form with a copy of a valid ID to us by post or email. You can find the address on the application form.

 

Receiving a copy of the medical records

On the application form, you can indicate how you would like to receive the requested copy. There are two options on how to receive the medical records: we can send the copy to you free of charge by registered mail, or you can pick up the copy personally at Erasmus MC.

If you pick up the copy at Erasmus MC, we will let you know in advance by phone or email when your medical copy is ready. After you have received a message from us, you can pick up your copy at the central registration desk, room Ne-113k. The desk is open Monday to Friday from 7 am to 5 pm.

Copy of X-ray, MRI or CT scan

On the application form, you can indicate that you would like a copy of a radiological examination with your medical records.

If you only want a copy of a radiological examination, you can also visit the Radiology & Nuclear Medicine desk in the Nd building on the 5th floor. Please bring a valid ID. Without a valid ID, you will not be given a copy of your examination data. The copy of your X-ray, MRI or CT scan will be burned onto a CD-ROM.

Would you like a copy of an examination from before the year of 2005? Then first call the Radiology & Nuclear Medicine Department on telephone number (010) 704 20 06.


If applicable, please also read the information under copy of medical records of children, copy of medical records of IVF/ICSI treatment, copy of medical records of deceased patient or copy of medical records requested by third party.

 

Copy of medical records of children

The rights to receive a copy of children's medical records, including radiological examinations, are different for 3 age groups:

  • Child is under the age of 12
    Parents and legal representatives have the right of access to the medical records of their children under the age of 12. They may request a copy of the medical records.
  • Child is aged between 12 and 16
    Parents and legal representatives have the right of access to the medical records of their children aged 12 to 16. They may request a copy of the medical records, but the child may object to this. It is therefore necessary that the child co-signs the application form.
  • Child is aged 16 and over
    The rules for adults apply to children aged 16 and over. They can make their own application.
    If the treating physician feels that providing a copy is incompatible with the care of a good caregiver, the provision of a copy may be denied.

In principle, a noncustodial parent is only entitled to general, factual and important information about their child's treatment. The treating physician follows the law to determine whether he may provide the requested medical information.

When requesting a copy of (part of) the medical record of a child under the age of 16, both custodial parents must sign the application and both must enclose a copy of their valid ID.

 
You can read more about the procedures to request a copy of medical records in the sections copy of your medical records or copy of X-ray, MRI or CT scan.

 

Copy of medical records of IVF/ICSI treatment

Do you want to request a copy of your medical records regarding a fertility treatment such as IVF or ICSI? If so, it is necessary for both partners to sign the application form. You can place a second signature on the form under ‘partner’s signature’. A copy of a valid identity document is also required from both partners. You can only request a full copy of the file.


You can read more about the procedures to request a copy of medical records in the sections copy of your medical records or copy of X-ray, MRI or CT scan.

Copy of medical records of deceased patient

There are strict requirements when requesting a copy of the medical records of a deceased patient. If you would like to request a copy of the medical records of a deceased person, you must submit the form 'explanatory notes on requests by third parties' in addition to the  application form. On this form, you describe the reason for your request. Your request will be evaluated based on the given explanation.


You can read more about the procedures to request a copy of medical records in the sections copy of your medical records or copy of X-ray, MRI or CT scan.

 

Copy of medical records requested by third party

A request for a copy of a medical record of an incapacitated patient can be made by the legal representative, such as curator or mentor. If the attending physician considers providing a copy incompatible with the care of a good caregiver, the provision of a copy may be refused. By the way, this applies to all requests, not just when a copy is requested by a third party.


You can read more about the procedures to request a copy of medical records in the sections copy of your medical records or copy of X-ray, MRI or CT scan. Other rules apply to official institutions.

 

Do you have any questions?

If you have any further questions about obtaining a copy of your medical records, or on completing the application form for medical information, please feel free to contact us. You can contact us by phone from Monday to Friday at (010) 703 58 27 (8 am to 4 pm). You can also send your questions or comments via the online contact form below. 

To protect the privacy of our patients, we are not allowed to give medical information by phone or email. We ask for your understanding.
 

Any questions or comments?

Please contact our office.

Contact form