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Safety measures and visiting rules

November 6, 2021

Wearing a face mask in public areas in Erasmus MC Sophia Children's Hospital is required. It also remains necessary to keep a distance of 1.5 meters. To guarantee the safety of our employees, patients and guests we ask you to adhere to our visitation guidelines and safety measures. We will inform you about the current rules and measures below. Together, we keep the hospital safe!

Current visitation and appointment guidelines

Last modified: 06-11-2021

- Accompanying a patient to the outpatient clinic

  • One parent or carer may accompany your child to an appointment in the outpatient clinic. Other visitors may join the appointment online via a video call.
  • Make your stay as short as possible. We ask you to register your visit at the front desk of the outpatient clinic no earlier than 10 minutes before your appointment. Did you arrive too early? Please wait outside, in the central hall (at de Passage, with Ollie) or in one of our restaurants.
Visiting a patient in the clinic
  • Only both parents / carers are allowed to visit (no time limit)

    From 2.00 pm:

  • No more than 2 additional visitors per day, with a maximum of 2 visitors present in room (including parents)
    Besides 2 visitors, a maximum of two children under 19 from the same household are welcome to visit
Visiting a patient in the intensive care children or intensive care neonatology unit
  • Follow the visitation guidelines of the unit you are visiting. Both parents or carers are welcome, provided you keep your distance (at least 1,5 meter) from staff and other patients. 

Exceptions

In some cases we have to make exceptions to the visiting rules. If this is the case for you, a doctor or one of our employees will inform you. We ask for your cooperation and understanding.  

Staying overnight during the coronavirus pandemic

With the permission of the doctor or nurse, you may stay overnight in the hospital with your loved one or sick child. This also applied during the coronavirus pandemic. We will ask you to fill out a questionnaire about your own health every day. By asking overnight visitors to do this every day, we are able to monitor closely whether anyone might be developing coronavirus symptoms. We do this for the safety of our patients, and for the sake of your health and ours.

Face masks are mandatory in Erasmus MC

Wearing a face mask in public areas such as the Sophia hall are required as of November 6, 2021.

Flu-Like symptoms

Are you or your child experiencing flu-like symptoms or symptoms that may indicate you might have a coronavirus infection? Or have you recently visited a region that has an orange travel advisory colour code? Please contact the front desk of the outpatient clinic as soon as possible. 

Safety measures in our hospital

  • Visitors and supervisors from 13 years of age wear their own oral nasal mask during the entire visit to the Erasmus MC. Also in waiting rooms and treatment rooms
  • Keep at least 1,5 meter distance between you and other people.
  • Do not shake hands.
  • Regularly wash your hands with soap and warm water.
  • Try to touch your face as little as possible.
  • Cough and sneeze into your elbow.
  • Use tissue paper.
  • After your visit, take the shortest route to leave the hospital.

Frequently asked coronavirus questions  

Do you have other questions regarding your visit to our hospital, or do you want more information about children and dealing with the coronavirus? Please read our extensive informationpage about the coronavirus.